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Privacy Policy

At Universal Play, we prioritize the privacy and security of our customers' personal information. This privacy policy outlines what information we collect from our customers and how we use, protect, and disclose that information.

1. Information Collection
   - Personal Information: We may collect personal information such as name, address, email address, phone number, and payment details when you place an order on our website.
   - Usage Information: We may collect non-personal information about how you interact with our website, including your IP address, browser type, device information, and browsing patterns.
   - Cookies: We use cookies to enhance user experience and track website usage. You can adjust your browser settings to disable cookies if desired.

2. Information Use
   - The personal information we collect is used to process orders, provide customer support, and communicate with you about your purchases.
   - We may also use your personal information to improve our website, analyze user trends, and personalize your shopping experience.
   - Non-personal information is used to understand website usage patterns, troubleshoot technical issues, and enhance our services.

3. Information Protection
   - We implement a variety of security measures to ensure the safety of your personal information during transmission and storage.
   - We use secure socket layer (SSL) technology to encrypt sensitive data when it is transmitted online.

4. Information Disclosure
   - We do not sell, trade, or transfer your personal information to third parties without your consent, except as required by law or to fulfill your orders (e.g., sharing your address with a shipping company).
   - We may share non-personal information with third-party service providers who assist us in analyzing website usage, improving our services, or conducting customer surveys, with strict confidentiality agreements in place.

5. Third-Party Links
   - Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

6. Consent
   - By using our website and providing your personal information, you consent to the terms outlined in this privacy policy.

7. Policy Updates
   - We reserve the right to modify or update this privacy policy at any time. Any changes will be posted on this page with the revised date.

If you have any questions or concerns about our privacy policy, please contact us.

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