Terms & Conditions
1. Ordering Process
All orders placed on our online toy store are subject to availability. We reserve the right to cancel or refuse any order at any time for any reason. Prices and products on the website are subject to change without prior notice.
​
2. Product Descriptions
We make every effort to provide accurate descriptions, images, and specifications of our products. However, we cannot guarantee that all information is error-free. If you receive a product that does not match the description on our website, please contact us for assistance.
​
3. Pricing and Payment
All prices listed on our website are in the local currency and include applicable taxes unless otherwise stated. We accept a variety of payment methods, including credit/debit cards and online payment gateways. By placing an order, you authorize us to charge the designated payment method for the total amount of your order, including shipping fees if applicable.
​
4. Shipping and Delivery
We offer shipping services to specified destinations. Shipping fees may vary based on the weight, size, and destination of the package. Delivery times are estimates and can vary depending on external factors beyond our control, such as weather conditions or customs processing. We are not responsible for any delays or damages that occur during the shipping process.
​
5. Returns and Refunds
If you are dissatisfied with your purchase, you may be eligible for a return or refund within a specified time frame. Please refer to our Returns and Refunds policy on our website for detailed instructions on how to initiate a return. The returned item must be unused, in its original packaging, and accompanied by a receipt or proof of purchase.
​
6. Privacy and Data Protection
We are committed to protecting the privacy of our customers. Any personal information collected during the ordering process will be used solely for the purpose of completing your order and improving our services. We will not share your information with any third parties without your consent, except as required by law.
​
7. Intellectual Property
All content on our website, including images, logos, text, and graphics, is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or modify any content without obtaining our prior written consent.
​
8. Indemnification
By using “Universal Play” online store, you agree to indemnify and hold us harmless from any losses, damages, claims, or expenses arising out of your use of our website or any violation of these terms and conditions.
​
9. Governing Law and Jurisdiction
These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which we are located. Any disputes arising out of or in connection with these terms and conditions shall be resolved through negotiation or, if necessary, through legal proceedings in the appropriate courts.
​
10. Changes and Updates
We reserve the right to modify, update, or discontinue any part of “Universal Play” online toy store or these terms and conditions at any time without prior notice. It is your responsibility to review the terms and conditions periodically for any changes.
​
By using our “Universal Play” online store, you acknowledge that you have read, understood, and agreed to abide by these terms and conditions.